1. New Zealand privacy framework
We handle personal information in accordance with the Privacy Act 2020 (New Zealand), including the Information Privacy Principles. We also aim to comply with the Unsolicited Electronic Messages Act 2007 for commercial email communications.
2. Information we collect
- Contact information: your email address and any other details you provide when you contact us.
- Campaign/referral information: UTM and referral parameters from links you use to visit our site.
- Usage and technical information: analytics data such as page views, interactions, browser/device information, and similar telemetry collected through analytics and tracking tools such as PostHog, Meta Pixel, and similar services where used.
3. How we collect information
- directly from you when you contact us through our website or by email;
- automatically through cookies and similar tracking technologies;
- from your interactions with emails we send through our email provider.
4. Why we use your information
- to manage and respond to website enquiries;
- to send replies and related Coruscate Digital communications;
- to understand website usage and improve site performance, content, and user experience;
- to maintain security and prevent misuse;
- to comply with legal obligations.
5. Email communications
We use email to process contact enquiries and send emails. This means relevant information (such as your email address and email delivery/interaction data) is processed by our email provider on our behalf. You may ask us to stop contacting you at any time by contacting hello@coruscatedigital.nz .
6. Analytics and tracking
We use analytics and tracking tools to understand how visitors use our website. These tools may collect technical and behavioural data such as pages visited, navigation paths, approximate session details, device/browser information, and event interactions. This may include tools such as PostHog, Meta Pixel, and similar analytics or advertising services where used.
7. Cookies and tracking
Our website may use cookies and similar technologies for analytics, tracking, functionality, and campaign attribution. You can manage or disable cookies in your browser settings, but some site functionality may be affected.
8. Sharing and disclosure
We do not sell personal information. We may share information with service providers (including analytics, tracking, hosting, and email providers) and advisers where required to operate the website and respond to enquiries, and where legally required.
9. Overseas processing
Some service providers may process or store personal information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected consistently with New Zealand privacy law.
10. Retention and security
We keep personal information only for as long as reasonably necessary for the purposes described in this policy and to meet legal obligations. We use reasonable administrative, technical, and organisational safeguards to protect personal information.
11. Your rights
Under the Privacy Act 2020, you can request access to personal information we hold about you and ask us to correct it. To make a request, contact hello@coruscatedigital.nz .
12. Complaints
If you believe we have breached your privacy, please contact us first so we can try to resolve the issue. You may also contact the Office of the Privacy Commissioner (New Zealand).
13. Policy updates
We may update this Privacy Policy from time to time. The current version will always be available on this page with the latest update date.
14. Contact
For privacy queries or requests, contact hello@coruscatedigital.nz .